Refund policy
Refund Policy – DIGITHINK
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At DIGITHINK, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we are here to help.
Returns
You have 14 days after receiving your item to request a return.
To be eligible for a return, your item must:
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Be unused and in the same condition that you received it
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Be in the original packaging
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Have proof of purchase
Items returned without approval may not be accepted.
Non-Returnable Items
Some items cannot be returned, including:
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Gift cards
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Downloadable software or digital products
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Items marked as final sale
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately so we can resolve the issue.
Contact Us
If you have any questions about returns or refunds, contact us at:
Email: hezekiahivey3@gmail.com